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Terms and Conditions

By checking the box "I agree to all terms and conditions of ordering and the return policy" at checkout, you acknowledge and agree to all terms outlined in this agreement. This online store will protect your personal information in accordance with relevant data protection laws and adhere to the store's privacy policy.
By using the services of this website, you agree that electronic documents constitute a method of legal communication.
Natural variations in plant growth, such as asymmetry, color, and size differences, are normal occurrences. If uncertain, please visit our physical store for purchase.

Order Related

We reserve the right to accept or decline orders. If unforeseen circumstances prevent us from accepting your order, we will contact you via phone, email, or internal messaging to discuss altering the order or issuing a refund. We apologize for any inconvenience caused.

Shipping Related

In cases where recipient information is incomplete, phone numbers or email addresses are incorrect, recipients are unavailable to receive goods, or in the event of natural disasters or system maintenance, shipping times may be delayed. We appreciate your understanding.
If a package is returned due to incorrect recipient information, recipient unavailability, or an unsigned delivery address, the recipient will be required to cover the reshipping costs.
Delivery times are estimated. Actual delivery depends on local couriers and cannot be guaranteed. For special occasions such as gifting or travel, customers assume the risk of timely delivery.