Shipping Policy
Delivery Methods
In cooperation with logistics providers:
Home Delivery:Carrier: Black Cat (only within Taiwan island)Duration: 3-5 days for deliveryApplicable Areas: Taiwan island, outlying islands
Convenience Store Pickup:Stores: 7-Eleven, FamilyMart (stores within Taiwan island and outlying islands)Duration: 3-5 days for deliveryApplicable Areas: Taiwan island
Shipping Instructions
After placing an order (excluding the day of ordering), items will be shipped within approximately 3 business days, excluding holidays.
Delivery hours are from Monday to Friday, 08:00 - 18:00. No deliveries are made on weekends or holidays.
During peak periods such as holidays or due to uncontrollable factors like natural disasters, shipment may be delayed.
For Home Delivery: Actual delivery times will depend on the route scheduled by the delivery driver.
For Convenience Store Pickup: Please be aware of arrival notifications and pick up your order within 7 days. Failure to do so without a valid reason may result in the customer bearing the cost of shipping loss.
This shipping policy ensures efficient and reliable delivery services. Please review these details carefully before proceeding with your order.